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Metrics

What is ROI?

TL;DR

Return on Investment, a measure of how much profit you make relative to what you spend. ROI = (Revenue - Cost) ÷ Cost × 100%. A $10,000 marketing spend that generates $15,000 in profit has a 50% ROI. Track ROI for all marketing channels to know where to invest more (or less). Different from Return on Ad Spend which focuses only on ads.

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Frequently Asked Questions About ROI

How do I calculate marketing ROI?

ROI = (Revenue from Marketing - Marketing Cost) ÷ Marketing Cost × 100%. If you spent $5,000 on marketing and it generated $20,000 in sales with 40% profit margin ($8,000), your ROI is ($8,000 - $5,000) ÷ $5,000 = 60%.

What's a good ROI for marketing?

Varies by channel and industry. A 5:1 revenue to cost ratio (400% ROI) is considered strong for paid advertising. SEO often delivers higher ROI over time due to compounding returns. Break-even (0% ROI) is acceptable for new customer acquisition if lifetime value is high.

Why is measuring marketing ROI difficult?

Attribution is tricky, customers touch multiple channels before converting. Long sales cycles delay revenue recognition. Brand awareness benefits are hard to quantify. Use consistent measurement methods and accept that some ROI will be estimated.

How is ROI different from ROAS?

ROAS (Return on Ad Spend) measures revenue to ad spend ratio only. ROI considers profit after all costs. A 500% ROAS sounds great, but after product costs and overhead, ROI might be 50%. ROAS ignores profit margins.

Should I calculate ROI for each marketing channel?

Yes, to the extent possible. Knowing which channels deliver positive ROI helps allocate budget effectively. Some channels (SEO, content) have harder-to-measure but still valuable ROI. Compare apples to apples using consistent methods.

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